Privacy Policy

1. Introduction

Discharge2Care Pty Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Health Records and Information Privacy Act 2002 (NSW). This policy explains how we collect, use, disclose, and safeguard your information when you use the Discharge2Care platform.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, role, organisation affiliation.
• Clinical data: de-identified patient placement records, ACAT assessment references, discharge milestones (processed on behalf of healthcare providers).
• Technical data: browser type, IP address, access logs, session identifiers.
• Blockchain records: transaction hashes, escrow states, and credential proofs recorded on the XRP Ledger (public, pseudonymous, and non-reversible).

3. How We Use Your Information

• To operate and maintain the Discharge2Care platform.
• To facilitate aged care placement coordination between authorised parties.
• To generate auditable records of placement milestones and financial escrows.
• To comply with legal and regulatory obligations, including NSW Health reporting requirements.
• To improve platform performance and user experience.

4. Data Security

We implement industry-standard technical and organisational measures to protect your information, including encryption in transit (TLS 1.3), role-based access controls, cryptographic credential verification, and immutable audit trails on the XRP Ledger. Patient identifiable information (PII) is never stored on-chain — only cryptographic hashes and pseudonymous identifiers.

5. Disclosure of Information

We do not sell your personal information. We may share information with authorised healthcare providers, ACAT assessors, and aged care facilities solely for the purpose of facilitating patient placement. We may also disclose information where required by law or to protect the safety of patients.

6. Your Rights

Under the Australian Privacy Principles, you have the right to access and correct your personal information. To make a request, contact our Privacy Officer at privacy@discharge2care.com.

7. Contact

For privacy-related enquiries, please contact:
Privacy Officer
Discharge2Care Pty Ltd
privacy@discharge2care.com