Support Portal
Our team is here to help you get the most out of the Discharge2Care platform.
Email Support
support@discharge2care.com
Response within 4 business hours
Phone Support
1300 D2H NSW (1300 324 679)
Mon–Fri 8 am – 6 pm AEST
Live Chat
Available in-platform
For logged-in portal users
Emergency Escalation
24/7 critical issue line
For production outages only
Enterprise Support Agreement
Discharge2Care offers dedicated enterprise support agreements for NSW Health districts and aged care facility networks. Contact us for SLA details, dedicated account management, and priority escalation pathways.
Discharge2Care Pty Ltd © 2026 All Rights Reserved